Aurine Jewels – Where Elegance Meets Integrity
Welcome to Aurine Jewels. By accessing and using our website (www.aurinejewels.com), you agree to abide by the following Terms and Conditions. Please read them carefully before making a purchase or using any services offered on our platform.
1. INTRODUCTION
By accessing or using the Aurine Jewels website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not accept these terms, please refrain from using our services.
Aurine Jewels reserves the right to modify, amend, or update these terms at any time without prior notice. Continued use of the website following any changes implies acceptance of the updated terms.
2. COPYRIGHTS & TRADEMARKS
All content on this website—including but not limited to text, logos, graphics, images, product designs, and layout—is the intellectual property of Aurine Jewels. These materials are protected by copyright and trademark laws and may not be copied, used, or reproduced without written consent.
3. PRICING & ORDER ACCEPTANCE
✔ Currency & Pricing
All prices listed are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. Pricing may change without prior notice due to currency fluctuations, material costs, or market demand.
✔ Order Verification & Right to Cancel
Aurine Jewels reserves the right to refuse or cancel orders at any time, including for the following reasons:
- Pricing errors or stock unavailability
- Suspicion of fraudulent activity
- Incomplete or unverifiable payment/identity information
In such cases, a full refund will be initiated if payment has been received.
4. ORDER FULFILLMENT & SHIPPING
✔ Order Processing
Orders are processed within 24–48 working hours. Orders placed during weekends, public holidays, or promotional periods may experience slight delays.
✔ Delivery Timeline
Orders are typically delivered within 3–5 business days across Pakistan. Remote locations may take slightly longer. Delivery times are estimates and may vary.
✔ Shipping Charges
Shipping costs are calculated at checkout and vary based on location and order size. Free shipping may be offered during specific promotions.
5. PAYMENT METHODS
We accept the following payment options:
- Cash on Delivery (COD)
- Debit/Credit Cards (through secure payment gateways)
Aurine Jewels reserves the right to verify payment details before processing any order. Suspicious or unauthorized transactions may be canceled at our discretion.
6. RETURNS & EXCHANGES
✔ Eligibility
Returns and exchanges are accepted only in the case of defective, damaged, or incorrect items, reported within 7 days of delivery.
✔ Conditions
- Products must be unused and returned in original packaging.
- Change of mind is not accepted as a valid reason for return/exchange.
- Items purchased on sale or promotional discounts are non-returnable and non-exchangeable.
- Return shipping charges must be borne by the customer unless the issue is due to our error.
7. WARRANTY & CLAIMS
✔ All items are covered by a 7-day claim period for manufacturing defects only.
✔ Issues must be reported with clear photos or videos sent to our support team.
✔ Upon verification, a replacement or store credit will be offered. No cash refunds are issued under standard claims.
8. LIMITATION OF LIABILITY
Aurine Jewels is not responsible for:
- Any indirect or incidental damages resulting from the use of our website or products
- Delays in delivery caused by third-party courier services
- Product misuse or allergic reactions due to individual skin sensitivities
We make every effort to present accurate product descriptions; however, slight color differences may occur due to lighting or screen resolutions.
9. FORCE MAJEURE
We are not liable for delays or failure to perform caused by events outside our reasonable control, including but not limited to natural disasters, strikes, pandemics, courier shutdowns, or government restrictions.
10. GOVERNING LAW
These Terms & Conditions are governed by the laws of Pakistan. Any disputes will be subject to the exclusive jurisdiction of the courts of Pakistan.